Terms and Conditions for PawMark
Effective Date: March 2, 2025
Welcome to PawMark (“we,” “us,” “our,” or “PawMark”). These Terms and Conditions govern your use of our website, paw-mark.com, and the purchase of products from us. By accessing our website or making a purchase, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using paw-mark.com, you confirm that you are at least 16 years old and have the legal capacity to enter into a binding agreement. These terms apply to all visitors, users, and customers.
2. Products and Services
- Product Descriptions: We sell matching hoodies for pets and their owners. Product descriptions, images, and prices are subject to change without notice.
- Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
- Pricing: Prices are listed in Canadian Dollars (CAD) and are subject to change. Additional taxes, shipping, and handling fees may apply.
3. Orders and Payment
- Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or reject orders at our discretion.
- Payment Methods: We accept major credit cards and other payment methods as indicated on our website. Payment is processed securely through third-party payment processors.
- Order Confirmation: You will receive an order confirmation email once your payment is processed.
4. Shipping and Delivery
- Shipping Options: We offer various shipping options. Delivery times are estimates and not guaranteed.
- Shipping Costs: Shipping fees are calculated at checkout and are the customer’s responsibility.
- International Orders: Customers outside Canada may be subject to customs duties, taxes, or fees, which are their responsibility.
5. Returns and Refunds
- Return Policy: You may return unused and undamaged products within 30 days of delivery for a refund or exchange. Proof of purchase is required.
- Refunds: Refunds will be issued to the original payment method within 14 business days of receiving the returned item. Shipping costs are non-refundable.
- Exchanges: Exchanges are subject to product availability. Contact us at [email protected]for instructions.
6. User Accounts
- Account Creation: You may create an account to save preferences, track orders, and access exclusive offers.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
7. Intellectual Property
- Ownership: All content on paw-mark.com, including text, images, logos, and designs, is owned by PawMark and protected by intellectual property laws.
- Use Restrictions: You may not reproduce, distribute, or use our content without prior written permission.
8. User Conduct
You agree not to:
- Use our website for illegal or unauthorized purposes.
- Submit false or misleading information.
- Interfere with the website’s functionality or security.
- Upload harmful or offensive content.
9. Limitation of Liability
- No Warranty: Our website and products are provided “as is” without warranties of any kind, either express or implied.
- Limitation of Damages: PawMark is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Maximum Liability: Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold PawMark harmless from any claims, damages, or expenses arising from your breach of these terms or misuse of our website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites. Use them at your own risk.
12. Governing Law
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
13. Changes to Terms
We may update these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised terms.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
PawMark
988 Eglinton Avenue West
Ontario, Canada
Email: [email protected]
By using paw-mark.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing PawMark! 🐾